{"id":4309,"date":"2024-03-21T18:06:42","date_gmt":"2024-03-21T17:06:42","guid":{"rendered":"https:\/\/www.prignitz-mst.de\/?page_id=4309"},"modified":"2025-01-14T22:01:27","modified_gmt":"2025-01-14T21:01:27","slug":"rma","status":"publish","type":"page","link":"https:\/\/www.prignitz-mst.de\/de\/kontakt\/rma\/","title":{"rendered":"RMA"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.19.4&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;rgba(0,0,0,0.41)&#8220; use_background_color_gradient=&#8220;on&#8220; background_color_gradient_direction=&#8220;285deg&#8220; background_color_gradient_stops=&#8220;rgba(0,0,0,0.78) 0%|rgba(84,84,84,0.64) 100%&#8220; background_image=&#8220;https:\/\/www.prignitz-mst.de\/wp-content\/uploads\/2022\/12\/background1-scaled.jpg&#8220; background_position=&#8220;bottom_center&#8220; background_vertical_offset=&#8220;22%&#8220; background_blend=&#8220;overlay&#8220; custom_padding=&#8220;||32px|||&#8220; 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border_color_all=&#8220;#28d637&#8243; border_width_top=&#8220;10px&#8220; border_color_top=&#8220;#1d9b41&#8243; global_colors_info=&#8220;{}&#8220;][\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_6&#8243; _builder_version=&#8220;4.18.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.18.0&#8243; _module_preset=&#8220;default&#8220; border_width_top=&#8220;10px&#8220; border_color_top=&#8220;#7CDA24&#8243; global_colors_info=&#8220;{}&#8220;][\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.18.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;4.18.1&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;0px||||false|false&#8220; custom_padding=&#8220;7px|||||&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.18.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;https:\/\/www.prignitz-mst.de\/wp-content\/uploads\/2022\/09\/logotype_white.png&#8220; title_text=&#8220;logotype_weiss&#8220; align=&#8220;center&#8220; disabled_on=&#8220;off|off|on&#8220; _builder_version=&#8220;4.20.0&#8243; _module_preset=&#8220;default&#8220; width=&#8220;100%&#8220; custom_margin=&#8220;0px||||false|false&#8220; custom_margin_tablet=&#8220;0px||||false|false&#8220; custom_margin_phone=&#8220;56px||||false|false&#8220; custom_margin_last_edited=&#8220;on|desktop&#8220; custom_padding=&#8220;13px||||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; text_line_height=&#8220;1.9em&#8220; header_4_font=&#8220;|||on|||||&#8220; header_4_text_color=&#8220;#FFFFFF&#8220; header_4_font_size=&#8220;70px&#8220; header_5_font=&#8220;||||||||&#8220; header_5_text_color=&#8220;#7CDA24&#8243; header_5_font_size=&#8220;26px&#8220; header_5_line_height=&#8220;0em&#8220; background_color=&#8220;RGBA(255,255,255,0)&#8220; custom_margin=&#8220;28px||0px||false|false&#8220; custom_padding=&#8220;11px||36px||false|false&#8220; header_4_text_align_tablet=&#8220;&#8220; header_4_text_align_phone=&#8220;center&#8220; header_4_text_align_last_edited=&#8220;on|phone&#8220; header_4_font_size_tablet=&#8220;70px&#8220; header_4_font_size_phone=&#8220;37px&#8220; header_4_font_size_last_edited=&#8220;on|phone&#8220; header_5_text_align_tablet=&#8220;&#8220; header_5_text_align_phone=&#8220;center&#8220; header_5_text_align_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h5>Galaxy of customized solutions<\/h5>\n<h4><\/h4>\n<h4><\/h4>\n<h4>RMA<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.18.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;Sektion&#8220; _builder_version=&#8220;4.18.1&#8243; _module_preset=&#8220;default&#8220; use_background_color_gradient=&#8220;on&#8220; background_color_gradient_direction=&#8220;90deg&#8220; background_color_gradient_stops=&#8220;#147721 0%|#147721 25%|#1d9b41 40%|#1d9b41 60%|#7cda24 75%|#7cda24 100%&#8220; min_height=&#8220;10px&#8220; height=&#8220;10px&#8220; custom_padding=&#8220;0px||0px||false|false&#8220; saved_tabs=&#8220;all&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.20.0&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;rgba(255,255,255,0.91)&#8220; background_image=&#8220;https:\/\/www.prignitz-mst.de\/wp-content\/uploads\/2023\/02\/L1A0490.jpg&#8220; background_size=&#8220;custom&#8220; background_image_width=&#8220;50%&#8220; background_image_height=&#8220;0%&#8220; background_position=&#8220;top_left&#8220; background_horizontal_offset=&#8220;0%&#8220; background_vertical_offset=&#8220;0%&#8220; custom_padding=&#8220;20px|||||&#8220; background_last_edited=&#8220;on|desktop&#8220; background_image_width_phone=&#8220;100%&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row custom_padding_last_edited=&#8220;on|phone&#8220; admin_label=&#8220;Zeile&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#ffffff&#8220; background_enable_image=&#8220;off&#8220; background_size=&#8220;contain&#8220; background_position=&#8220;top_left&#8220; width_tablet=&#8220;&#8220; width_phone=&#8220;90%&#8220; width_last_edited=&#8220;on|phone&#8220; custom_margin=&#8220;100px|auto|100px|auto|true|false&#8220; custom_padding=&#8220;0px||17px|43px|false|false&#8220; custom_padding_tablet=&#8220;0px|||43px|false|false&#8220; custom_padding_phone=&#8220;15px|15px||15px|false|true&#8220; border_radii=&#8220;on|15px|15px|15px|15px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.18.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;|300|||||||&#8220; text_text_color=&#8220;#000000&#8243; text_font_size=&#8220;13px&#8220; text_letter_spacing=&#8220;1px&#8220; link_text_color=&#8220;#1D9B41&#8243; header_font=&#8220;|300||on|||||&#8220; header_text_color=&#8220;#1D9B41&#8243; header_font_size=&#8220;20px&#8220; header_3_font=&#8220;||||||||&#8220; header_4_font=&#8220;|||on|||||&#8220; header_4_text_color=&#8220;#1D9B41&#8243; header_4_font_size=&#8220;30px&#8220; header_4_letter_spacing=&#8220;-3px&#8220; header_4_line_height=&#8220;0.6em&#8220; header_5_font=&#8220;||||||||&#8220; header_5_font_size=&#8220;26px&#8220; text_orientation=&#8220;justified&#8220; width=&#8220;100%&#8220; max_width=&#8220;100%&#8220; min_height=&#8220;516px&#8220; custom_margin=&#8220;49px|||||&#8220; custom_padding=&#8220;8px||0px||false|true&#8220; border_color_left=&#8220;#1D9B41&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2 class=\"tm6\"><span style=\"color: #008000;\"><strong><span class=\"tm7\">Return Merchandise Authorisation (RMA):<\/span><\/strong><\/span><\/h2>\n<p class=\"tm6\"><span class=\"tm7\">Um den R\u00fcckgabeprozess zu starten, m\u00fcssen alle zur\u00fcckgegebenen Artikel eine genehmigte RMA-Nummer (Return Merchandise Authorization) und ein ausgef\u00fclltes R\u00fcckgabeformular haben. Um eine RMA-Nummer und ein R\u00fcckgabeformular zu erhalten, gehen Sie wie folgt vor:<\/span><\/p>\n<p class=\"tm6\"><span class=\"tm7\">1. F\u00fcllen Sie das R\u00fcckgabeformular auf dieser Seite aus.<\/span><\/p>\n<p class=\"tm6\"><span style=\"color: #008000;\"><strong><span class=\"tm7\"><a href=\"\/wp-content\/uploads\/datasheets\/RMA_Form_CHN.pdf\" target=\"_blank\" rel=\"noopener\">(Chinesisch)\u00a0<\/a>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <a href=\"\/wp-content\/uploads\/datasheets\/RMA_Form_EN.pdf\" target=\"_blank\" rel=\"noopener\">(Deutsch\/Englisch)<\/a><\/span><\/strong><\/span><\/p>\n<p class=\"tm6\"><span class=\"tm7\">2. Schicken Sie das ausgef\u00fcllte Formular an <span style=\"color: #008000;\"><strong>\u00a0rma@prignitz-mst.de<\/strong><\/span><\/span><\/p>\n<p class=\"tm6\"><span class=\"tm7\">3. Nach Pr\u00fcfung des RMA-Antrags erhalten Sie von uns ein R\u00fccksendeformular mit der zugeteilten RMA-Nummer.<\/span><\/p>\n<p class=\"tm6\"><span class=\"tm7\">4. Legen Sie eine Kopie des R\u00fccksendeformulars dem zur\u00fcckgesendeten Produkt bei.<\/span><\/p>\n<h3 class=\"tm6\"><span style=\"color: #ff0000;\"><strong><span class=\"tm7\">\u00a0<\/span><span class=\"tm7\">WICHTIG!<\/span><\/strong><\/span><\/h3>\n<p class=\"tm6\"><span class=\"tm7\">\u00a0<\/span><span class=\"tm7\">&#8211; Bei nicht ordnungsgem\u00e4\u00dfer Dokumentation (RMA-Nummer und ausgef\u00fclltes R\u00fccksendeformular) beh\u00e4lt sich Prignitz Mikrosystemtechnik das Recht vor, die R\u00fccksendung abzulehnen.<\/span><\/p>\n<p class=\"tm6\"><span class=\"tm7\">&#8211; W\u00e4hrend der technischen Begutachtung kann das Produkt demontiert werden, um die Fehlerursache zu ermitteln. Ein Wiedereinbau ist in der Regel nicht m\u00f6glich. Ein gleichwertiger Ersatz wird nur angeboten, wenn die Ursache als herstellerbedingt eingestuft wird.<\/span><\/p>\n<p class=\"tm6\"><span class=\"tm7\">&#8211; Alle zur\u00fcckgesendeten Artikel m\u00fcssen gereinigt und desinfiziert sein und d\u00fcrfen keine potentiell gef\u00e4hrlichen Materialien enthalten. Andernfalls kann Prignitz Mikrosystemtechnik die Annahme verweigern und das Produkt wird auf Kosten des Kunden zur\u00fcckgesandt.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.18.0&#8243; _module_preset=&#8220;default&#8220; use_background_color_gradient=&#8220;on&#8220; background_color_gradient_direction=&#8220;90deg&#8220; background_color_gradient_stops=&#8220;#147721 33%|#1d9b41 33%|rgba(35, 183, 71, 1) 67%|#7cda24 67%&#8220; min_height=&#8220;10px&#8220; height=&#8220;10px&#8220; custom_padding=&#8220;0px||0px||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.18.0&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#545454&#8243; min_height=&#8220;170px&#8220; custom_margin=&#8220;||||true|false&#8220; custom_padding=&#8220;0px||0px||true|false&#8220; saved_tabs=&#8220;all&#8220; global_colors_info=&#8220;{}&#8220; global_module=&#8220;5094&#8243; theme_builder_area=&#8220;post_content&#8220;][et_pb_row column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;4.25.2&#8243; _module_preset=&#8220;default&#8220; width_tablet=&#8220;&#8220; width_phone=&#8220;100%&#8220; width_last_edited=&#8220;on|phone&#8220; min_height=&#8220;173px&#8220; custom_padding=&#8220;23px||23px||true|false&#8220; global_colors_info=&#8220;{}&#8220; theme_builder_area=&#8220;post_content&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.18.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; theme_builder_area=&#8220;post_content&#8220;][et_pb_text _builder_version=&#8220;4.25.2&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; background_color=&#8220;RGBA(255,255,255,0)&#8220; global_colors_info=&#8220;{}&#8220; theme_builder_area=&#8220;post_content&#8220;]<\/p>\n<p>\u00a9 \u00a0PRIGNITZ Mikrosystemtechnik GmbH 2024<\/p>\n<p>All rights reserved. \/ Alle Rechte vorbehalten.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.18.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; theme_builder_area=&#8220;post_content&#8220;][et_pb_text _builder_version=&#8220;4.25.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; theme_builder_area=&#8220;post_content&#8220;]<\/p>\n<p><a href=\"https:\/\/www.prignitz-mst.de\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #1d9b41;\"><b>\u21d2 Data protection Policy<\/b> \/ <\/a><a href=\"https:\/\/www.prignitz-mst.de\/de\/datenschutzerklaerung\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #1d9b41;\"><b>Datenschutzerkl\u00e4rung<\/b><\/a><\/p>\n<p><a href=\"https:\/\/www.prignitz-mst.de\/imprint\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #1d9b41;\"><b>\u21d2 Imprint \/<\/b><\/a><a href=\"https:\/\/www.prignitz-mst.de\/de\/impressum\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #1d9b41;\"><b>Impressum<\/b><\/a><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8220;\/wp-content\/uploads\/certifications\/Allgemeine%20Gescha\u0308ftsbedingungen.pdf&#8220; button_text=&#8220;AGB&#8220; button_alignment=&#8220;left&#8220; _builder_version=&#8220;4.25.2&#8243; _module_preset=&#8220;default&#8220; custom_button=&#8220;on&#8220; button_text_size=&#8220;13px&#8220; button_text_color=&#8220;#FFFFFF&#8220; button_bg_color=&#8220;#1D9B41&#8243; button_border_width=&#8220;0px&#8220; button_border_color=&#8220;RGBA(255,255,255,0)&#8220; button_border_radius=&#8220;3px&#8220; custom_margin=&#8220;-16px||||false|false&#8220; global_colors_info=&#8220;{}&#8220; theme_builder_area=&#8220;post_content&#8220;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;Galaxy of customized solutions RMAReturn Merchandise Authorisation (RMA): Um den R\u00fcckgabeprozess zu starten, m\u00fcssen alle zur\u00fcckgegebenen Artikel eine genehmigte RMA-Nummer (Return Merchandise Authorization) und ein ausgef\u00fclltes R\u00fcckgabeformular haben. Um eine RMA-Nummer und ein R\u00fcckgabeformular zu erhalten, gehen Sie wie folgt vor: 1. F\u00fcllen Sie das R\u00fcckgabeformular auf dieser Seite aus. (Chinesisch)\u00a0\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":2871,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4309","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RMA - PRIGNITZ Mikrosystemtechnik<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.prignitz-mst.de\/de\/kontakt\/rma\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RMA - PRIGNITZ Mikrosystemtechnik\" \/>\n<meta property=\"og:description\" content=\"&nbsp;Galaxy of customized solutions RMAReturn Merchandise Authorisation (RMA): Um den R\u00fcckgabeprozess zu starten, m\u00fcssen alle zur\u00fcckgegebenen Artikel eine genehmigte RMA-Nummer (Return Merchandise Authorization) und ein ausgef\u00fclltes R\u00fcckgabeformular haben. Um eine RMA-Nummer und ein R\u00fcckgabeformular zu erhalten, gehen Sie wie folgt vor: 1. F\u00fcllen Sie das R\u00fcckgabeformular auf dieser Seite aus. 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